The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.
Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health
Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales. Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
Assists in stocking and facing merchandise according to established standards.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Adheres to loss prevention policies.
Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health. Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork. Participates in the completion of quarterly and annual physical inventory counts. Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Performs special projects as assigned.